In a changing environment, is it no wonder improving operational performance has taken center stage for business transformational initiatives. Innovative tools, technologies and new planning techniques are enabling companies to better perform with greater precision, flexibility and agility. As many businesses are looking for ways to reduce costs, the focus remains solid – improve operational performance and business will be successful. Although performance in some areas may improve, without sufficient improvement in all areas of the enterprise, the overall performance remains limited.

High performing companies have effectively addressed this, creating greater competitive advantage by mastering the performance of each area and the relationships between them. Operational Performance Management (OPM) is the alignment of all departments within an organization to ensure that they are working together to achieve a common set of business goals. It requires an evolution in which the nature of the business fosters better connectivity, agility, precision and consistency.